Groundwork / Perspectives
Thinking below the surface.
Notes on the decisions that make technology clearer, stronger and more useful.
Start with the service, not the screen.
Why a useful digital platform begins with the work people need to do.
Read the perspective ↗Build for the day after launch.
Maintainability is a set of decisions made long before a product goes live.
Read the perspective ↗Good integration begins with clear ownership.
Before connecting two systems, agree what the data means and who is responsible for it.
Read the perspective ↗